HullTrace
CONTACT

Get in touch

We respond to all messages within one business day. For urgent report issues, include your HIN and order confirmation in the subject line.

EMAIL US DIRECTLY
support@hulltrace.com
Open mail app
WHAT TO INCLUDE
Report questionSomething looks wrong or missing in your report.
Data correctionYou have evidence that a vessel record is inaccurate.
BillingQuestions about a charge or refund request.
GeneralEverything else.
Response time
< 1 business day
Hours
Mon–Fri, 9am–6pm ET
Report issues
Priority handling
Data corrections
3–5 business days